Our Locations

Charlotte, NC

Telephone Number

(888) 575-8140

Email Address

support@firstrecords.com

Help

Customer Support is very important to us. We provide a variety of support tools including a HelpDesk.

  • The KnowledgeBase includes grouped articles and a keyword search to target your research.
  • A Support Ticket service provides complete tracked communication on an inquiry that is secured with encryption.
  • Live Chat is a great way to get quick answers on “How To” questions during business hours.
  • Of course there is direct email and 800 phone service during business hours